Terms
Last updated: 15 November 2026
What MediKin is
MediKin connects you with trained nurses who help you prepare for a hospital visit, go with you, and help after. Nurses support care. They do not replace a doctor, and they do not diagnose or prescribe.
Emergencies
MediKin is not an emergency or ambulance service. In an emergency, call 112.
What we ask of you
- Give correct information about the patient and the visit.
- Make sure the patient agrees to the visit and to sharing their records.
- Give the nurse a safe place to work.
- Follow your doctor’s advice. Tell the nurse about allergies and about all medicines taken.
Booking, changes and cancelling
You can book in the app. You can cancel for free before the nurse sets out for your home. The Cancellation page explains what applies after that.
Labs, pharmacies and hospitals
These are independent from MediKin. Their services are under their own terms. We help you reach them but are not responsible for medical care given by them.
Your data
How we handle your data is explained on the Privacy page.
Our responsibility
We take care in running the service. To the extent the law allows, we are not liable for loss that we could not reasonably have foreseen. Nothing here limits rights you have under Indian law that cannot be limited.
Changes, law and contact
- We may update these terms and will tell you in the app.
- Indian law applies. Courts at: to be finalised.
- Questions: [email protected].